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Company name : Happy Camper Capital
Location : United States
Position : Transition Success Manager
Description :
Beyonder Camp is actively seeking a Transition Success Manager to help us fulfill our mission of bringing 5-Star experiences to our growing family of RV Resorts, Campgrounds, and Marinas. Beyonder Camp is changing the way we appreciate the outdoors and travel, throughout the country, building outstanding and memorable guest experiences, and creating legacies with our team members..
An outstanding candidate for this role is a driven and growth-minded leader who is able to build and inspire a team, to grow Beyonder Camp into a reputable brand and a household name. Ideal candidates would be familiar with and excellent candidates would be experienced in outdoor hospitality and campground management. Independence and autonomy are key traits of a successful Transition Success Manager.
Your responsibilities would involve systematizing the processes of onboarding new properties, increasing revenue streams, building culture, developing management and coaching systems, and budget management. Beyonder Camp has a goal to manage and franchise 500 outdoor hospitality destinations in the next 5 years. We have an aggressive growth strategy and there will be ample opportunity to upward movement within our company. Please apply to meet with us and to learn more.
Job Requirements:
Build positive relationships with Staff and Guests and promote a fun atmosphere for Staff and Guests alike.
Ideal candidates are strong leaders who are self-motivated and who have a desire to exceed expectations.
Inspire Staff and Park Managers to meet the sales and service goals of the company.
Organizational skills to set priorities, monitor progress, and react to changing circumstances and to assist in problem-solving and decision-making.
Exceptional interpersonal skills and experience.
Frequent travel and extended temporary deployments at new properties being onboarded is a requirement of this position.
Ability to work as a team member and to work independently when required.
Preferred Work History: management and sales experience, maintenance experience, tourism, hospitality, or customer service.
Basic Job Requirements:
Team operation – The Transition Success Manager is responsible for properly staffing Beyonder properties, to include the hiring and onboarding of on-site managers and staff. They will assist the on-site manager in hiring and designating Guest Service and Maintenance Supervisors, and will be responsible for setting Key Performance Indicators (KPI) for success. The Transition Success Manager will lead the on-site manager in producing the staff schedule, reviewing time cards, and approving payroll.
Marketing and Guest Relations – The Transition Success Manager is responsible for training on-site managers in best practices for disseminating important information and promotions, overseeing a regularly scheduled calendar of events, promoting said events to the general public, and interfacing with feedback.
Guest Relations – The Transition Success Manager must understand and have a working knowledge of the systems and processes involved in the Guest Relations section. The Transition Success Manager will lead on-site managers toward our goal of 5-Star guest experiences.
Growth and Expansion – As the Beyonder brand grows and provides third-party management services to other campground owners, the Transition Success Manager will assist in the onboarding and launch into each new member of the Beyonder family of outdoor hospitality properties.
Employment Information:
Employment Type: Full-Time.
Travel will be required and may occur frequently. The Transition Success Manager will travel to newly onboarded properties and will assist with the staffing, systems and operation of the property. Assignments may be between 30 and 60 days and may take place back-to-back.
Salary and benefits will be commensurate with experience and desired level of employment.
Job Type: Full-time
Pay: $45,000.00 – $60,000.00 per year
Benefits:
Health insurance
Paid time off
Schedule:
Monday to Friday
Weekend availability
Supplemental Pay:
Bonus pay
Experience:
outdoor hospitality: 1 year (Preferred)
Property management: 1 year (Preferred)
Microsoft Office: 1 year (Preferred)
Management: 1 year (Preferred)
License/Certification:
Driver’s License (Preferred)
Work Location: On the road
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