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Company name : Indeed
Location : United States
Position : Program Manager
Indeed understands the work desires and qualifications of every worker in the world, which gives us the opportunity to impact
all workers. We have the ability to identify and deliver better, higher-quality jobs, and we’ve established an open, trusted channel to convey them to workers for their consideration.
Communication Governance is a focus area within our Notifications team. We deliver value by helping our client teams identify areas of improvement, provide recommendations, and create and deliver high-quality communications, which requires a high degree of cross-team and cross-functional collaboration.
That’s where you come in.
Indeed Program Managers are responsible for effectively delivering business results by championing a culture of accountability and consistent project & program management practices. We are facilitators and motivators, working across departments and offices to ensure collaboration, communication, visibility, and successful delivery of cross-functional programs.
In this role, you will:
Define simple and effective processes for working with stakeholders & legal, minimizing delays and ensuring the timely release of communications across email, SMS, phone, and push notifications
Establish and document governance council processes
Manage logistics for adding new channel support to our Communications Settings program
Manage and coordinate communication updates recommended by the governance panel through legal review to be implemented by the effected teams
Anticipate and mitigate risk by conducting assessments across the program to determine if the implementation plans meet stakeholder requirements and will achieve strategic objectives
Apply analysis based on in-depth research and interpretive thinking. And evaluate and recommend solutions from various options
Drive work to align to business goals and outcomes by partnering with the program sponsor and stakeholders to define the program OKRs and roadmap
Leverage change management best practices to ensure the successful adoption of strategic initiative
Lead program reviews with stakeholders and senior leadership to drive alignment and specific outcomes
Understand and evangelize this and other program strategies and their benefits for Indeed
In addition, you’ll have the opportunity to:
Plan and manage other medium-to-large programs consisting of multiple complex projects, driving delivery of project work through project managers who are working on related programs
Lead the definition, design, and rollout of new programs or strategic initiatives
Collaborate across Indeed with stakeholders and other project/program managers
Create stakeholder facing metrics, weekly executive summary and reporting
Mentor other more junior program and project managers to refine their individual project management skills and behaviors. Provide opportunities to others to help close their skill gaps
Assist in recruitment and provide input to hiring decisions
Who You Are
Who You Are
8-10+ years experience leading complex cross-functional programs/projects
Highly adaptable and agile in a fast-paced hyper-growth environment; able to thrive within ambiguity and exhibit a high degree of initiative
Worked closely with a breadth of roles, from software engineers, UX, QA, product managers and other engineering teams to legal, marketing, and customer service for the purpose of getting high-quality products and features through a delivery lifecycle
Experience in understanding, managing, and/or creating cross-organizational processes and workflow to drive an outcome and being able to optimize for more effective results
Experience influencing senior management and setting expectations for major cross-functional initiatives.
Excellent interpersonal effectiveness and communication skills (written and oral)
Strong organizational skills and deep understanding of Project Management concepts for planning, monitoring, and reporting
Effective analytical skills with an ability to identify issues and resolve, or identify the internal resources to assist
Successfully executed enterprise-wide initiatives: defined project plans, coordinated resources, managed implementation activities, and developed all processes associated with program rollout and ongoing support.
Experience working with remote teams
Some experience with multiple delivery methodologies (e.g., Lean, Agile/Scrum, waterfall, etc)
Consulting and/or agency background a plus, but not required
Who we are
We are builders, we are integrators. We create and optimize solutions for a rapidly growing business on a global scale. We work with distributed infrastructure, petabytes of data, and billions of transactions with no limitations on your creativity.
As the world’s number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We’re looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers.
(*comScore Total Visits, September 2021)
Salary Range Disclaimer
The base salary range represents the low and high end of the Indeed salary range for this position. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Indeed’s total compensation package for employees. Other rewards may include quarterly bonuses, Restricted Stock Units (RSUs), an open Paid Time Off policy, and many region-specific benefits.
Salary Range Transparency
Seattle 106,000 – 154,000 USD per year
Austin 101,000 – 147,000 USD per year
NYC Metro Area 118,000 – 172,000 USD per year
SF Bay Area 125,000 – 181,000 USD per year
US Remote 101,000 – 147,000 USD per year
Equal Opportunities and Accommodations Statement
Indeed is a proud equal opportunity employer. We are deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We are committed to creating an environment where all employees feel included and have a strong sense of belonging. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, family/marital status, refugee or immigration status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, veteran status, or any other non-merit based or legally protected grounds.
We encourage people from all backgrounds to apply and join us in our mission of helping people get jobs.Indeed is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact Talent Attraction Help at
1-855-567-7767, or by email at TAhelp@indeed.com at least one week in advance of your interview.
Fair Chance Hiring
We value diverse experiences, including those who have had prior contact with the criminal legal system. We are committed to providing individuals with criminal records, including formerly incarcerated individuals and individuals with arrest or conviction records, a fair chance at employment. We also comply with state and local requirements such as the San Francisco Fair Chance Ordinance.
Our Policies and Benefits
View Indeed’s Applicant Privacy and Accessibility Policies – https://www.indeed.com/legal/indeed-jobs
Learn about our global employee perks, programs and benefits – https://benefits.indeed.jobs/
Where legally permitted, Indeed requires all individuals attending or working out of Indeed offices or visiting Indeed clients to be fully vaccinated against COVID-19. For positions that can only be performed at an Indeed office, candidates must be fully vaccinated against COVID-19 and present acceptable proof of vaccination by the date of hire as a condition of employment. For positions that require some in-office work or in-person client meetings, exceptions to these in-office or in-person job requirements may be made at the discretion of the business through June 2022, at which point full vaccination will be required. Indeed will consider requests for reasonable accommodation as required under applicable law. To qualify as being fully vaccinated against COVID-19 there should have been a two week period after receiving the second dose (or any government recommended booster shot) in a 2-dose COVID-19 vaccine series, or a two week period after receiving a single-dose (or any government recommended booster shot) in a single dose COVID-19 vaccine.
Reference ID: 40717
Disclaimer : all data is sourced from indeed and we are not responsible for any error