Parts Counter Person & Service Writer Advisor job vacancy in Woods Machinery (Bear, DE 19701)

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Hi, are you looking for Parts Counter Person & Service Writer Advisor jobs in Bear, DE 19701 ?
we got a perfect job opening for you !

Company name : Woods Machinery
Location : Bear, DE 19701
Position : Parts Counter Person & Service Writer Advisor

Description :
Woods Machinery is seeking a Parts Coordinator / Service Writer Advisor to join our rapidly growing group of equipment dealerships at our Bear, Delaware location (Bobcat of New Castle). The Woods Machinery group of dealerships has locations in Freehold, NJ / Green Brook, NJ and Bear, DE.
About Us:
Woods Machinery is a second-generation family owned business providing equipment solutions and product support for 37 years. We represent the best compact construction equipment available in the marketplace by aligning with world class and industry leading manufacturers. We are the authorized dealer for Bobcat, Morbark, Rayco, Wacker, Green Climber, Big-Tow, Protech, and others.
Please visit to learn more about us, our products and services
· Assist walk-in customers
· Answer incoming calls and process orders
· Process parts orders for technicians
· Maintain replenishment stock for service trucks
· Process claims for damaged product and follow up on back orders
· Put away in coming stock orders
· Prepare outgoing shipments and post freight
· Perform inventory cycle counts and assist with inventory audits
· Open work repair orders by accurately describing symptoms, problems, and causes, as well as repairs and services requested: obtain approval signatures
· Check equipment maintenance records and service schedules
· Verify warranty and service contract coverages; explain provisions and exclusions
. check in and unload deliveries and maintain yard
· Maintain a positive customer relationship by explaining estimates and expected completion times; obtain customer approval of estimates; obtain contact information; answer questions and concerns; arrange trucking of equipment as needed
· Additional duties as assigned by management
Qualifications &Skills:
· 1+ years’ experience in construction equipment or automotive parts & service preferred with the ability to learn the industry – this is a non-management position
· Strong customer service and salesmanship skills
· Computer skills required
· Multi-task capabilities
· Must pass background and drug test”Work Remotely
Job Type: Full-time
Pay: $17.00 – $21.00 per hour
Dental insurance
Health insurance
Paid time off
Referral program
Vision insurance
8 hour shift
Monday to Friday
Supplemental Pay:
Commission pay
High school or equivalent (Required)
Mechanical knowledge: 1 year (Preferred)
Equipment repair: 1 year (Preferred)
Customer support: 1 year (Preferred)
Work Location: One location

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