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Company name : JPMorgan Chase Bank, N.A.
Location : Wilmington, DE
Position : Information Security Management- Control/Issue Management
Control Management (CM) CM maintains a strong and consistent control environment through a joint accountability model that align managers with each line of business, function and region to mitigate operational risk. The team focuses on four areas: Risk Identification & Assessment, Control Design & Evaluation, Issue Management, and Control Governance & Reporting. The Global Technology Control Management team will build and maintain this structure across all technology functions.
Provide guidance and oversight for Global Technology Issue Management, KEYS processes, New Business Initiatives (NBIA), and other Control Management Programs
Create a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols
Review and analyze program related data (e.g., KRI/KPI) to proactively identify existing and emerging Operational risks and Issues to support business-related programs and strategies
Provide leadership support for the end-to-end execution of the Control and Operational Risk Evaluation (CORE), including control gaps and weaknesses and resolutions, to reduce financial loss, regulatory exposure, and reputational risk
Engage with control colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators, and technology control functions
Extensive financial service experience in controls, audit, quality assurance, risk management, or compliance preferred
Proficient knowledge of control and risk management concepts with the ability to design, create and evaluate the operational risk and control environment in conjunction with business partners • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio) Skills:
Business knowledge – ability to understand the business, including Technology as a business / knowledge of regulation surrounding business
Technology knowledge – ability to understand general technology controls, including knowledge of regulation surrounding technology
Work autonomously to affect change – flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results driven environment
Process analysis / design acumen – ability to understand a process and associated risk to inform control design
Problem solving / Analytical skills – solid critical thinking, attention to detail and analytical skills; able to synthesize large amounts of data and formulate appropriate conclusions, including: Understanding root cause / identifying control gaps and weaknesses; Developing timely and sustainable solutions; Analyze metrics for emerging risk
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
Equal Opportunity Employer/Disability/Veterans
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