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Company name : Indeed
Location : United States
Position : Implementation Project Manager
Description :
Your Job
The Implementation Project Manager (IPM) works to manage the introduction of new technology, features / functionality, processes, or policies that impact our client-facing teams (Sales and Client Success). The goal of implementation project management is equal parts change management, best practices, and business advocacy through clear communications and standard processes designed to lessen the disruption associated with continuously evolving product and service offerings. The IPMs will oversee a portfolio of managed updates that impact Sales and CS teams, ultimately providing both readiness and post-roll out assessments to help with the continuous improvement of our partner team’s release process.
Responsibilities:
Define and oversee change management program(s) designed to prepare Indeed’s internal service teams to successfully support client-facing teams during product, process, or policy updates
Ability to tailor success metrics to assess the impact of each implementation
Create regular reporting on adoption / implementation success and hold core team and partners teams accountable to those metrics
Orchestrate “lessons learned” post roll-out sessions for continuous improvement of change readiness
Who You Are
Requirements:
3+ Years Project Management experience. (PMP certification is a plus.)
Highly adaptable and agile in a fast-paced hyper-growth environment; able to thrive within ambiguity.
Demonstrated aptitude for continued learning and subject matter expertise on client relationship management (CRM) and / or customer experience (CX) tools as they are introduced to Indeed
Successful at getting buy-in for your ideas with a demonstrated affinity for metric driven decision making
Naturally compelled to utilize Lean principles of continuous improvement
Passion for process efficiency, detail oriented, and data-driven
Ability to work independently and manage multiple task assignments to completion
Excellent communication skills and ability to build relationships with various departments and stakeholders
Preference:
Direct experience working in all 3 core aspects of the client-facing business: Sales, Client Success, and Technical Services / Support
Project Management with technical service projects, product implementations and / or feature functionality release management
Experience with large-scale, global deployments and / or change management
Excellent organizational, verbal and written communication skills
Willingness to travel to Indeed locations (adhering to Covid related restrictions)
Who we are
Our Sales force helps transform the hiring process by providing companies an easy and effective way to find the right fit for every hire. We support our Sales team with career development and training from day one.
Our Mission
As the world’s number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We’re looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers.
(*comScore Total Visits, September 2021)
Salary Range Disclaimer
The base salary range represents the low and high end of the Indeed salary range for this position. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Indeed’s total compensation package for employees. Other rewards may include quarterly bonuses, Restricted Stock Units (RSUs), an open Paid Time Off policy, and many region-specific benefits.
Salary Range Transparency
Austin 64,000 – 88,000 USD per year
NYC Metro Area 74,000 – 100,000 USD per year
US Remote 64,000 – 88,000 USD per year
Equal Opportunities and Accommodations Statement
Indeed is deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We’re proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.
Indeed is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact Talent Attraction Help at
1-855-567-7767, or by email at TAhelp@indeed.com at least one week in advance of your interview.
Fair Chance Hiring
We value diverse experiences, including those who have had prior contact with the criminal legal system. We are committed to providing individuals with criminal records, including formerly incarcerated individuals, a fair chance at employment.
Our Policies and Benefits
View Indeed’s Applicant Privacy and Accessibility Policies – https://www.indeed.com/legal/indeed-jobs
Learn about our global employee perks, programs and benefits – https://benefits.indeed.jobs/
Where legally permitted, Indeed requires all individuals attending or working out of Indeed offices or visiting Indeed clients to be fully vaccinated against COVID-19. For positions that can only be performed at an Indeed office, candidates must be fully vaccinated against COVID-19 and present acceptable proof of vaccination by the date of hire as a condition of employment. For positions that require some in-office work or in-person client meetings, exceptions to these in-office or in-person job requirements may be made at the discretion of the business through June 2022, at which point full vaccination will be required. Indeed will consider requests for reasonable accommodation as required under applicable law. To qualify as being fully vaccinated against COVID-19 there should have been a two week period after receiving the second dose (or any government recommended booster shot) in a 2-dose COVID-19 vaccine series, or a two week period after receiving a single-dose (or any government recommended booster shot) in a single dose COVID-19 vaccine.
Reference ID: 41600
Disclaimer : all data is sourced from indeed and we are not responsible for any error
