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Company name : Puttery
Location : United States
Position : Front of the House Manager – Chicago
Description :
Overview:
ABOUT DRIVE SHACK INC
Drive Shack Inc. is a leading owner and operator of golf-related leisure and entertainment businesses focused on bringing people together through competitive socializing. Today, our portfolio consists of American Golf, Drive Shack and Puttery.
ABOUT PUTTERY
Puttery is a modern spin on putting, re-defining the game with unique twists at every hole. Bold and full of possibilities, guests can enjoy a high-energy atmosphere, combining competitive socializing and innovative auto-scoring technology within an immersive experience as they move from one course to the next. With plentiful curated culinary offerings and inventive craft cocktails, all centered around a lively bar area with great music, guests can nosh the night away before, during and after their tee time. To learn more or plan your visit, please visit puttery.com.
Responsibilities:
Job Purpose
The role of the Front of the House Manager is to oversee the Front of the House, as well as welcome guests to Puttery.
Responsibilities
Ensure proper daily operations of concierge/front desk, servers, and server assistants
Possess full knowledge of Puttery resources; be able to walk guests through all the entertainment options available and explain our policies to keep them safe at Puttery
Establish rapport with Drive Shack guests and promote prompt, courteous, efficient guest services
Organize and manage shifts
Assist in daily staffing, training, recruitment, and ongoing development of front of house staff
See that work is carried out in a way that minimizes risks to health and safety of both employees and guests as well as ensure compliance with sanitation and safety regulations
Facilitate communication between guests, front of the house staff, supervisors, and managers
Maintain a safe working environment at all times; understand and enforce safe work practices in a fair and consistent fashion
Perform other duties as requested by management
Qualifications:
Qualifications and Skills
One or more years in the service industry preferred
Experience with a cash-register, a point of sale system, or reservation management system
Must be friendly, outgoing, and able to work in a fast-paced, high energy environment
Work schedule varies and will include working on days, nights, holidays, and weekends and requires standing and/or walking for extended periods both indoors and outdoors
Organizational, teamwork, and multi-tasking skills a must
Excellent verbal and written communication skills
Puttery is committed to equal opportunity in the workplace, preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. Additionally, Puttery takes action to prevent retaliation and to create a respectful, equitable and inclusive environment for everyone.
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