Hi, are you looking for Fraud Investigation Specialist customer support jobs in Kansas City, MO 64134 ?
we got a perfect job opening for you !
Company name : Formac
Location : Kansas City, MO 64134
Position : Fraud Investigation Specialist customer support
Description :
Customer Service Rep II or Fraud Investigator
Kansas City, MO
3 months+ Hire
Request additional caller documentation when required for investigation.
Complete investigation/documentation and provides communication back to the caller.
Bring resolution to fraudulent claims by employing tools that detect and disrupt fraud schemes.
Evaluate, process, and document fraud, identity theft and customer validation claims.
Exceed customer expectations by understanding their specific requirements and impact.
Utilize defined metrics for tracking and reporting.
Job Types: Full-time, Contract
Pay: $16.72 – $28.57 per hour
Benefits:
Dental insurance
Health insurance
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
Overtime
Weekend availability
Ability to commute/relocate:
Kansas City, MO 64134: Reliably commute or planning to relocate before starting work (Required)
Education:
High school or equivalent (Preferred)
Experience:
customer care: 2 years (Required)
investigate the potential fraudulent activity: 1 year (Required)
fraud investigation: 1 year (Preferred)
Work Location: One location
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