Customer Support Representative job vacancy in Wren Kitchens (Wilkes-Barre, PA 18706)

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Hi, are you looking for Customer Support Representative jobs in Wilkes-Barre, PA 18706 ?
we got a perfect job opening for you !

Company name : Wren Kitchens
Location : Wilkes-Barre, PA 18706
Position : Customer Support Representative

Description :
Wren Kitchens, the UK’s number one kitchen retailer and manufacturer, have rapidly expanded into the USA. Wren is famous for providing tailored, luxury kitchens at affordable prices. We could not be more excited to be opening new kitchen showrooms, manufacturing facilities and corporate offices in 2022.
With our exponential growth, we are looking for incredible individuals to join us and continue our success story!
What’s great about working for us?
A fantastic team environment with great facilities
Excellent in-role training and development
Fantastic career advancement opportunities
High-quality IT equipment and software
Paid vacation allowance
401(k) plan
Health, vision and dental coverage
Generous employee discount
Main responsibilities:
Whether arranging a delivery, helping with a product query or dealing with a complaint our Customer Support Representatives are responsible for creating award winning, positive experiences.
Intelligent, friendly and attentive, our brilliant teams are focussed on doing the best for our customers. They’re the one with the first-class communication skills and they do it professionally and efficiently every time.
If you’re resourceful and a confident communicator, you could find a role where your personality and passion allows you to make a real difference to the customer experience.
Being part of a new team, you’ll be dealing with a wide variety of queries which means no two days will ever be the same – you could be helping a customer, supporting a member of our showroom team or speaking to one of our delivery drivers! Whatever your role, training and your natural enthusiasm will allow you to take ownership of your role by doing what you do best – connecting with people and understanding their needs
Who are we looking for?
Helpfulness and a customer-first attitude
The passion to take ownership and stick with an issue until it is resolved
Ability to effectively organize and prioritize own workload
Excellent oral and written communication skills
Proven ability to thrive in a fast-moving environment
Excellent computer skills including Microsoft Office
Flexible with working hours & overtime, including weekends & evenings
Ability to sit in one place for long periods of time
Excellent attendance with proven reliability and can adhere to the agreed work schedule
We will give you the guidance to be able to own & resolve every customer query whilst going above and beyond our customers’ expectations.
Job Type: Full-time
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
8 hour shift
Supplemental Pay:
Bonus pay
Work Location: One location

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Genaro Martin

Linda Martin: Linda, a renowned management consultant, offers strategies for leadership, team building, and performance management in her blog.