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Company name : Indeed
Location : United States
Position : Content Specialist, Client Strategy & Insights
Description :
Your Job
Our Client Strategy & Insights team helps employers around the world discover how Indeed’s products can help them find the talent they need—and help people get jobs! Whether it’s through insights-driven analyses, actionable narratives, or promoting the right story at the right time to our Sales and Client Success teams, Indeed’s CSI team brings diverse skills to help share the impact of leveraging Indeed as a solution. While we sit within the larger Sales and CS Strategy organization, the CSI Content team operates closely with Marketing partners to create world-class, client-centric narratives and scales them across 28 languages. The team consists of a diverse group of individuals with expertise in client-facing relationships, content operations, data, localization, graphic design, learning & development, and much more.
As a CSI Content Specialist within the Content Operations branch, you will help us scale our global content inventory to effectively support Sales and Client Success conversations across all phases of the customer journey. In this role, you will become an expert in Indeed’s messaging, our storyboard framework, brand guidelines, and content operations. You will be a resource for the team in distributing content through our content management system and ensuring narratives stay relevant to Sales and CS conversations. You will be responsible for overseeing several large, global projects. This high-visibility role requires a self-motivated individual with proven creative and problem-solving capabilities. You are a forward thinker, aligned to business goals, and actively seek strategic innovations for our content and processes. If you have a passion for process efficiencies, project management, operations, and storytelling—this role is for you!
This role reports to the Team Lead of Content and Programs.
Craft client-centric, data-driven narratives
Lead content automation efforts using SQL, advanced Excel skills, and Seismic (CMS) to scale narratives across the globe
Manage several content development projects end-to-end including triaging localization, distributing content, and measuring impact while leveraging analytics
Craft compelling data-driven, client-centric narratives in the form of PPT presentations, reporting templates, talk tracks, infographics, and other multimedia assets.
Drive innovations to win revenue
Leverage Tableau reporting to regularly review content health and collect feedback from the field to identify content opportunities and propose new solutions
Scope incoming requests and determine the most scalable solutions to help meet both local and global needs
Partner closely with Product, Marketing, Training, Strategy, and Client-Facing teams
Build trusting relationships with your peers and work effectively across remote and global teams.
Demonstrate excellent communication and presentation skills and an open, collaborative attitude to ensure success when you engage with partners from across the company.
Who You Are
What you’ll need:
2+ years experience working in a fast-paced, entrepreneurial environment
Advanced Microsoft PowerPoint and Excel
SQL and strong data visualization skills
Strong understanding of crafting data-driven narratives
Nice to have:
Has worked in Seismic or other content management tools (CMS)
Experience with content operations and maintaining a global content repository
Experience with graphic design or Adobe Creative Suite
Experience working with different sales verticals, industries, and multiple markets
Knowledge of customer journey mapping tools and methodologies
Project Management Certification
Who we are
Our Sales force helps transform the hiring process by providing companies an easy and effective way to find the right fit for every hire. We support our Sales team with career development and training from day one.
Our Mission
As the world’s number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We’re looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers.
(*comScore Total Visits, September 2021)
Salary Range Disclaimer
The base salary range represents the low and high end of the Indeed salary range for this position. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Indeed’s total compensation package for employees. Other rewards may include quarterly bonuses, Restricted Stock Units (RSUs), an open Paid Time Off policy, and many region-specific benefits.
Salary Range Transparency
US Remote 59,000 – 84,000 USD per year
Equal Opportunities and Accommodations Statement
Indeed is a proud equal opportunity employer. We are deeply committed to building a workplace and global community where inclusion is not only valued, but prioritized. We are committed to creating an environment where all employees feel included and have a strong sense of belonging. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, family/marital status, refugee or immigration status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, veteran status, or any other non-merit based or legally protected grounds.
We encourage people from all backgrounds to apply and join us in our mission of helping people get jobs.Indeed is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact Talent Attraction Help at
1-855-567-7767, or by email at TAhelp@indeed.com at least one week in advance of your interview.
Fair Chance Hiring
We value diverse experiences, including those who have had prior contact with the criminal legal system. We are committed to providing individuals with criminal records, including formerly incarcerated individuals and individuals with arrest or conviction records, a fair chance at employment. We also comply with state and local requirements such as the San Francisco Fair Chance Ordinance.
Our Policies and Benefits
View Indeed’s Applicant Privacy and Accessibility Policies – https://www.indeed.com/legal/indeed-jobs
Learn about our global employee perks, programs and benefits – https://benefits.indeed.jobs/
Reference ID: 41296
Disclaimer : all data is sourced from indeed and we are not responsible for any error
