Hi, are you looking for Automotive Service Advisor/Writer jobs in Wilmington, DE 19805 ?
we got a perfect job opening for you !
Company name : Mercedes- Benz of Wilmington
Location : Wilmington, DE 19805
Position : Automotive Service Advisor/Writer
Mercedes-Benz Wilmington is looking for an experienced Service Advisor to join our team of professionals for our Service Department.
Earning potential of up to $100k
The ideal candidate will possess a high energy level, a positive attitude, strong organization, communication, and problem-solving skills.
CDK experience preferred. A valid State Driver’s License and ability to pass a pre-employment criminal background check are required for employment.
· 401k Plan with Company Match after 6 months
· Medical, Disability, Life & Dental Insurance Plans
· Career Development
· Paid Vacation & Holidays
· Five-Day workweek (Closed Sundays)
DAY-TO-DAY RESPONSIBILITIES OF THE SERVICE ADVISOR (include but are not limited to):
· Generate service repair orders
· Motivate Service Technicians
· Closeout customer invoices
· Friendly and knowledgeable customer service skills
· Verifiable Customer Satisfaction Index track record
· Make recommendations based on time and mileage
· Generate estimates for repairs and maintenance
· Keep customers informed of their vehicle status
SKILLS & QUALIFICATIONS TO BE SUCCESSFUL IN THE SERVICE ADVISOR ROLE:
· Team player
· Customer service skills
· Service excellence attitude
· Ability to thrive in a fast-paced environment
· Organization & Time Management Skills
· Excellent written and verbal communication skills
We are An Equal Opportunity Employer
Job Type: Full-time
Paid time off
Service Writing: 3 years (Preferred)
Work Location: One location
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